How to Write an Email for Past Due Invoices

When you are owed money, it’s important to follow up with a past-due invoice email. In this article, we will teach you how to write an email for past due invoices so you can get the money that you are owed.

Sample Email For Past Due Invoices

If you want to know exactly how to write an email about unpaid invoices, you can copy and paste our convenient sample email for past due invoices template to personalize for your use case.

Hi [name],

I hope this email finds you well. My name is [your name] and I am the founder of [company].

We provided [product or service] to you on [date] and we are reaching out to request that you pay your outstanding balance of [amount]. According to our records, we have sent previous invoices on [dates], which have not yet been paid.

Can you please remit payment for the outstanding balance of [amount] by [date]?

There are several options for payment, including paying directly on our website at [website], paying by phone at [phone number], or via check. Please mail check payments to [address], made out to [name, or business]. You are welcome to get in touch with me if you have any questions. I am happy to discuss the invoice with you in further detail. You can reach me at [provide contact details].

Thank you for your time and attention to this matter.

Sincerely,

[Your name]

What to Include in A Past Due Invoices Email

Here is exactly what you should include in a past due invoice collection email.

Step 1: Greeting

In this section, pleasantly greet the recipient who is receiving the past due invoice. Politely introduce yourself and let them know the company, product or service that you are representing.

For example,

Hi [name],

I hope this email finds you well. My name is [your name] and I am the founder of [company].

Step 2: Remind the Recipient of the Invoice and Amount

In this section, remind the recipient of the service and the invoice. Include the name of the product or service, the date, and the outstanding amount. Also, include relevant information about previous invoices that you have sent.

We provided [product or service] to you on [date] and we are reaching out to request that you pay your outstanding balance of [amount]. Our records indicate that we have already sent invoices on [dates] that have not been paid.

Step 3: Request Payment

In this section, politely request that the recipient pay the outstanding balance immediately. You can also include a specific date by which you would like to receive payment and any options that they have for paying. Your goal here is to make it as easy as possible for the person to pay the invoice. 

Here’s an example:

Can you please send the payment of the outstanding balance by [date]?Several payment options are available, including paying directly on our website at [website], paying over the phone at [phone number], or by check. You can mail check payments to [address], made out to [name, or business]. 

Step 4: Thank the Recipient

In this section, thank the recipient, and open the door so that they can contact you if needed. Remember, your goal should be to initiate contact with the recipient in order to receive payment. By making it easy for them to get in touch with you, you will increase the likelihood that you can receive the payment.

If you have any questions, please do not hesitate to reach out to me. I am happy to discuss the invoice with you in further detail. You can reach me at [provide contact details].

Thank you for your time and attention to this matter.

Sincerely,

[Your name]

How to Write an Email for Past Due Invoices Conclusion

Following up on a past due invoice can be daunting, but it’s important to do for the success of your business. Use our guide to learn how to write an email for past due invoices, or simply copy the past due invoice email template so you can get the money that you are owed.