How to Write an Email Acknowledging Receipt

In this article, we’ll guide you through the process of crafting an email that acknowledges a receipt. Whether you’ve received a document, package, or payment, acknowledging its receipt in a professional manner is crucial. Here’s how to do it right.

To write an email acknowledging receipt, confirm you’ve received the item, mention any pertinent details (like date and reference number), express gratitude, and outline any next steps.

What To Do Before Writing the Email

Before you start writing your email, here are some steps you should take:

  • Review the Received Item: Ensure that the item you received is exactly what you were expecting.
  • Gather Necessary Information: Identify any reference numbers, dates, names, or other pertinent details related to the received item.
  • Understand Your Audience: Keep in mind the relationship you have with the sender and maintain a tone that reflects that relationship.

What to Include In the Email Acknowledging Receipt

Your acknowledgment email should include the following components:

  • Greeting: Start with a professional greeting. Use the recipient’s name if you know it.
  • Acknowledgment: State clearly that you’ve received the item. Mention any details like date of receipt, reference or tracking numbers if available.
  • Appreciation: Express your gratitude for the item received.
  • Next Steps (if any): If any action is required from your side or there’s a further process, mention it.
  • Closing: End with a polite closing and your name.

Email Template – Acknowledging Receipt

Here’s a simple template you can use as a starting point:

Subject: Acknowledgment of Receipt - [Item]

Dear [Recipient's Name],

I am writing to confirm that I have received [the item] on [date]. The reference number is [reference number].

I appreciate your prompt attention to this matter. 

[If there are next steps: We will now proceed to ..., You can expect ...]

Thank you once again.

Best regards,

[Your Name]


Acknowledging receipt via email is not only a sign of professionalism but also a critical step in maintaining good business relationships. Remember to be clear, concise, and polite in your message. With these tips and the provided template, writing such emails should now be a breeze.